79 lines
1.8 KiB
Ruby
79 lines
1.8 KiB
Ruby
# frozen_string_literal: true
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require "zoho_auth_client"
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require "zoho_resource_client"
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class FeedbackReporter
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include HtmlCleaner
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require "url_formatter"
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attr_accessor :title,
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:description,
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:email,
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:language,
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:category,
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:username,
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:url,
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:ip_address
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def initialize(attrs = {})
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attrs.each_pair do |key, val|
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self.send("#{key}=", val)
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end
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end
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def title
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strip_html_breaks_simple(@title)
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end
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def description
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add_break_between_paragraphs(@description)
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end
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def send_report!
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zoho_resource_client.create_ticket(ticket_attributes: report_attributes)
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end
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def send_attachment!(id, filename, download)
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zoho_resource_client.create_ticket_attachment(
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ticket_id: id,
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attachment_attributes: attachment_attributes(filename, download)
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)
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end
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def report_attributes
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{
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"email" => email,
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"contactId" => zoho_contact_id,
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"cf" => {
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"cf_language" => language.presence || Language.default.name,
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"cf_name" => username.presence || "Anonymous user"
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}
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}
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end
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def attachment_attributes(filename, download)
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attachment = StringIO.new(download)
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# Workaround for HTTParty not recognizing StringIO as a file-like object:
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# https://github.com/jnunemaker/httparty/issues/675#issuecomment-590757288
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attachment.define_singleton_method(:path) { filename }
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{ file: attachment }
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end
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private
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def zoho_contact_id
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zoho_resource_client.retrieve_contact_id
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end
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def access_token
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@access_token ||= ZohoAuthClient.new.access_token
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end
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def zoho_resource_client
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@zoho_resource_client ||= ZohoResourceClient.new(
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access_token: access_token,
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email: email
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)
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end
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end
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