Feature: Filing a support request
  In order to get help
  As a confused user
  I want to file a support request

  Scenario: Filing a support request
  
  Given I am logged in as "puzzled"
  And basic languages
  When time is frozen at 14/3/2022
  When I follow "Support & Feedback"
  When I select "Deutsch" from "feedback_language"
    And I fill in "Brief summary" with "Just a brief note"
    And I fill in "Your question or problem" with "Men have their old boys' network, but we have the OTW. You guys rock!"
    And all emails have been delivered
    And I press "Send"
  Then I should see "Your message was sent to the Archive team - thank you!"
    And 1 email should be delivered
    And the email should contain "working hard to reply to everyone"
    And the email should contain "respond to you as soon as we can."
    And the email should contain "If you have additional questions or information"
    And the email should contain "Sent at Mon, 14 Mar 2022 12:00:00 \+0000"
  When I follow "Support & Feedback"
    And I fill in "Brief summary" with "you suck"
    And I fill in "Your question or problem" with "blah blah blah"
    And I fill in "Your email (required)" with "test@archiveofourown.org"
    And I select "Deutsch" from "feedback_language"
    And all emails have been delivered
    And I press "Send"
  Then I should see "Your message was sent to the Archive team - thank you!"
    And 1 email should be delivered

  Scenario: Not logged in, with and without email
  
  When I am on the home page
    And basic languages
    And I follow "Support & Feedback"
  When I select "Deutsch" from "feedback_language"
    And I fill in "Brief summary" with "Just a brief note"
    And I fill in "Your question or problem" with "Men have their old boys' network, but we have the OTW. You guys rock!"
    And I fill in "Your email (required)" with ""
    And all emails have been delivered
    And I press "Send"
  Then I should see "Email should look like an email address."
    And "Deutsch" should be selected within "Select language (required)"
    And I fill in "Your email (required)" with "test@archiveofourown.org"
    And I press "Send"
  Then I should see "Your message was sent to the Archive team - thank you!"
    And 1 email should be delivered

  Scenario: Submit a request containing an image

  Given I am logged in as "puzzled"
    And basic languages
  When I follow "Support & Feedback"
    And I fill in "Brief summary" with "Just a brief note"
    And I fill in "Your question or problem" with '<img src="foo.jpg" />Hi'
    And I press "Send"
  Then 1 email should be delivered
    # The sanitizer adds the domain in front of relative image URLs as of AO3-6571
    And the email should not contain "<img src="http://www.example.org/foo.jpg" />"
    But the email should contain "img src="http://www.example.org/foo.jpg"Hi"

  Scenario: Submit a request with an on-Archive referer

  Given I am logged in as "puzzled"
    And basic languages
    And Zoho ticket creation is enabled
    And "www.example.com" is a permitted Archive host
  When I go to the works page
    And I follow "Support & Feedback"
    And I fill in "Brief summary" with "Just a brief note"
    And I fill in "Your question or problem" with "Hi, I came from the Archive"
    And I press "Send"
  Then a Zoho ticket should be created with referer "http://www.example.com/works"

  Scenario: Submit a request with a referer that is not on-Archive

  Given I am logged in as "puzzled"
    And basic languages
    And Zoho ticket creation is enabled
  When I go to the works page
    And I follow "Support & Feedback"
    And I fill in "Brief summary" with "Just a brief note"
    And I fill in "Your question or problem" with "Hi, I didn't come from the Archive"
    And I press "Send"
  Then a Zoho ticket should be created with referer ""