46 lines
1.7 KiB
HTML
46 lines
1.7 KiB
HTML
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<h4>Troubleshooting Importing</h4>
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<p>
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If your text gets cut off at the point of an em dash or accented character,
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you might have to manually set the encoding using the "Set custom encoding"
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menu below for your work to import successfully. The type of encoding that
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works can vary; you may need to try different options to find the right one.
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Refer to the <a href="/help/encoding-help.html">Encoding Help page</a> for
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more information.
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</p>
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<p>
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If you are importing a chaptered work from an e-fiction site, you need to
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enter the URL for each chapter, each one on a different line. You can import a
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maximum of two hundred chapters at a time. For more information on importing
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works from other sites, please refer to <a
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href="/faq/posting-and-editing#importwork">"How do I import works from another
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website?"</a>
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</p>
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<p>
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If you are trying to transfer a work already on the Archive of Our Own from
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one user account to another, you must edit the existing work to add the new
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account as a co-creator, then remove the old account. You can't use the Import
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tool on AO3-hosted works.
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</p>
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<p>
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Unless you check the "Override tags and notes" box, any information you enter
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under Tags will only be used if the importer cannot determine tags from the
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work itself.
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</p>
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<p>
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You will be able to edit and complete the standard header information after
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the import has been completed. For more information on posting and editing,
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please refer to the <a href="/faq/posting-and-editing">Posting and Editing
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FAQ</a>.
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</p>
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<p>
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If none of the above information is helpful to you, you might find your
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problem listed on the the <a href="/known_issues#importing">Known Issues</a>
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page.
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</p>
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