88 lines
3.8 KiB
Gherkin
88 lines
3.8 KiB
Gherkin
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Feature: Filing a support request
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In order to get help
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As a confused user
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I want to file a support request
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Scenario: Filing a support request
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Given I am logged in as "puzzled"
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And basic languages
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When time is frozen at 14/3/2022
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When I follow "Support & Feedback"
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When I select "Deutsch" from "feedback_language"
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And I fill in "Brief summary" with "Just a brief note"
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And I fill in "Your question or problem" with "Men have their old boys' network, but we have the OTW. You guys rock!"
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And all emails have been delivered
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And I press "Send"
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Then I should see "Your message was sent to the Archive team - thank you!"
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And 1 email should be delivered
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And the email should contain "working hard to reply to everyone"
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And the email should contain "respond to you as soon as we can."
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And the email should contain "If you have additional questions or information"
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And the email should contain "Sent at Mon, 14 Mar 2022 12:00:00 \+0000"
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When I follow "Support & Feedback"
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And I fill in "Brief summary" with "you suck"
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And I fill in "Your question or problem" with "blah blah blah"
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And I fill in "Your email (required)" with "test@archiveofourown.org"
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And I select "Deutsch" from "feedback_language"
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And all emails have been delivered
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And I press "Send"
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Then I should see "Your message was sent to the Archive team - thank you!"
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And 1 email should be delivered
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Scenario: Not logged in, with and without email
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When I am on the home page
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And basic languages
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And I follow "Support & Feedback"
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When I select "Deutsch" from "feedback_language"
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And I fill in "Brief summary" with "Just a brief note"
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And I fill in "Your question or problem" with "Men have their old boys' network, but we have the OTW. You guys rock!"
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And I fill in "Your email (required)" with ""
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And all emails have been delivered
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And I press "Send"
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Then I should see "Email should look like an email address."
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And "Deutsch" should be selected within "Select language (required)"
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And I fill in "Your email (required)" with "test@archiveofourown.org"
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And I press "Send"
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Then I should see "Your message was sent to the Archive team - thank you!"
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And 1 email should be delivered
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Scenario: Submit a request containing an image
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Given I am logged in as "puzzled"
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And basic languages
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When I follow "Support & Feedback"
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And I fill in "Brief summary" with "Just a brief note"
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And I fill in "Your question or problem" with '<img src="foo.jpg" />Hi'
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And I press "Send"
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Then 1 email should be delivered
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# The sanitizer adds the domain in front of relative image URLs as of AO3-6571
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And the email should not contain "<img src="http://www.example.org/foo.jpg" />"
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But the email should contain "img src="http://www.example.org/foo.jpg"Hi"
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Scenario: Submit a request with an on-Archive referer
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Given I am logged in as "puzzled"
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And basic languages
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And Zoho ticket creation is enabled
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And "www.example.com" is a permitted Archive host
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When I go to the works page
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And I follow "Support & Feedback"
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And I fill in "Brief summary" with "Just a brief note"
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And I fill in "Your question or problem" with "Hi, I came from the Archive"
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And I press "Send"
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Then a Zoho ticket should be created with referer "http://www.example.com/works"
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Scenario: Submit a request with a referer that is not on-Archive
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Given I am logged in as "puzzled"
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And basic languages
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And Zoho ticket creation is enabled
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When I go to the works page
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And I follow "Support & Feedback"
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And I fill in "Brief summary" with "Just a brief note"
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And I fill in "Your question or problem" with "Hi, I didn't come from the Archive"
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And I press "Send"
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Then a Zoho ticket should be created with referer ""
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