43 lines
1.1 KiB
Ruby
43 lines
1.1 KiB
Ruby
|
class AbuseReporter < FeedbackReporter
|
||
|
|
attr_accessor :creator_ids
|
||
|
|
|
||
|
|
def report_attributes
|
||
|
|
super.deep_merge(
|
||
|
|
"departmentId" => department_id,
|
||
|
|
"subject" => subject,
|
||
|
|
"description" => ticket_description,
|
||
|
|
"cf" => custom_zoho_fields
|
||
|
|
)
|
||
|
|
end
|
||
|
|
|
||
|
|
private
|
||
|
|
|
||
|
|
def custom_zoho_fields
|
||
|
|
# To avoid issues where Zoho ticket creation silently fails, only grab the first
|
||
|
|
# 2080 characters of the referer URL. That may miss some complex search queries,
|
||
|
|
# but still keep enough to be useful most of the time.
|
||
|
|
truncated_referer = url.present? ? url[0..2079] : ""
|
||
|
|
{
|
||
|
|
"cf_ip" => ip_address.presence || "Unknown IP",
|
||
|
|
"cf_ticket_url" => truncated_referer,
|
||
|
|
"cf_user_id" => creator_ids.presence || ""
|
||
|
|
}
|
||
|
|
end
|
||
|
|
|
||
|
|
def department_id
|
||
|
|
ArchiveConfig.ABUSE_ZOHO_DEPARTMENT_ID
|
||
|
|
end
|
||
|
|
|
||
|
|
def subject
|
||
|
|
return "[#{ArchiveConfig.APP_SHORT_NAME}] Abuse - #{title.html_safe}" if title.present?
|
||
|
|
|
||
|
|
"[#{ArchiveConfig.APP_SHORT_NAME}] Abuse - No Subject"
|
||
|
|
end
|
||
|
|
|
||
|
|
def ticket_description
|
||
|
|
return "No comment submitted." if description.blank?
|
||
|
|
|
||
|
|
strip_images(description.html_safe, keep_src: true)
|
||
|
|
end
|
||
|
|
end
|